Help Center
Frequently Asked Questions
How long does delivery take?
We deliver within 4–5 business days across India. You will receive an SMS with your AWB tracking number once the order is shipped.
Is cash on delivery available?
Yes! You only pay ₹25 delivery charge now via Razorpay. The product price of ₹349 is paid in cash directly to the delivery agent.
Are there any side effects?
Borna Beauty Cream is made with natural ingredients including kojic acid and herbal extracts. It is free from harmful bleaching agents and is safe for all skin types — both men and women. If you experience irritation, discontinue use and consult a dermatologist.
How long before I see results?
Most customers notice visibly brighter skin and reduced dark spots within 3–6 weeks of regular twice-daily use. Consistency is key!
How do I apply Borna Whitening Cream?
1. Use after showering with a mild cleanser. 2. Scoop a small amount and dab across face and neck. 3. Apply in circular strokes without pulling the skin. 4. Wait for it to absorb fully. Best applied on slightly damp skin. Use morning and night.
Is it suitable for men and women?
Yes! Borna Beauty Cream is a unisex formulation suitable for all skin types, both men and women.
Can I track my order?
Yes. Visit our Track Order page and enter your Order Number or AWB number to get live tracking updates.
What if my order is delayed?
If your order has not arrived within 7 days, please contact our support via WhatsApp or the Contact page. We will resolve it immediately.
Can I return or exchange?
If you receive a damaged or wrong product, please contact us within 48 hours of delivery with a photo. We will arrange a replacement.